Registering machines manually
In addition to registering a machine in the client service during the agent installation, you can also register it by using the command line interface. You might need to do so if you have installed the agent but the automatic registration failed, for example, or if you want to register an existing machine under a new account.
Register a machine using username and password
To register a machine by using a user name and password, run the following command.
In Windows
Command for registering a machine under the current account:
"%ProgramFiles%\BackupClient\RegisterAgentTool\register_agent.exe" -o register -s mms -t cloud --update
Command template for registering a machine under another account:
"%ProgramFiles%\BackupClient\RegisterAgentTool\register_agent.exe" -o register -t cloud –ahttps://cloud.eubackups.com -u <user name> -p <password>
Command example:
"%ProgramFiles%\BackupClient\RegisterAgentTool\register_agent.exe" -o register -t cloud –a https://cloud.eubackups.com -u johndoe -p johnspassword
In Linux
Command for registering a machine under the current account:
sudo "/usr/lib/Acronis/RegisterAgentTool/RegisterAgent" -o register -s mms -t cloud --update
Command template for registering a machine under another account:
sudo "/usr/lib/Acronis/RegisterAgentTool/RegisterAgent" -o register –t cloud –a https://cloud.eubackups.com -u <user name> -p <password>
Command example:
sudo "/usr/lib/Acronis/RegisterAgentTool/RegisterAgent" -o register –t cloud –a https://https://cloud.eubackups.com -u janedoe -p janespassword
In macOS
Command for registering a machine under the current account:
sudo "/Library/Application Support/BackupClient/Acronis/RegisterAgentTool/RegisterAgent" -o register -s mms -t cloud --update
Command template for registering a machine under another account:
sudo "/Library/Application Support/BackupClient/Acronis/RegisterAgentTool/RegisterAgent" -o register -t cloud –a https://cloud.eubackups.com -u <user name> -p <password>
Command example:
sudo "/Library/Application Support/BackupClient/Acronis/RegisterAgentTool/RegisterAgent" -o register -t cloud –a https://cloud.eubackups.com -u johndoe -p johnspassword
Use the user name and password for the specific account under which the agent will be registered.
Register machine via registration token
Alternatively, you can register a machine by using a registration token. To do so, run the following command.
In Windows
Command template:
"%ProgramFiles%\BackupClient\RegisterAgentTool\register_agent.exe" -o register -t cloud -a https://cloud.eubackups.com --token <token>
Command example:
"%ProgramFiles%\BackupClient\RegisterAgentTool\register_agent.exe" -o register -t cloud-a https://cloud.eubackups.com --token 3B4C-E967-4FBD
In Linux
Command template:
sudo "/usr/lib/Acronis/RegisterAgentTool/RegisterAgent" -o register -t cloud -a https://cloud.eubackups.com --token <token>
Command example:
sudo "/usr/lib/Acronis/RegisterAgentTool/RegisterAgent" -o register -t cloud -a https://cloud.eubackups.com --token 34F6-8C39-4A5C
In macOS
Command template:
sudo "/Library/Application Support/BackupClient/Acronis/RegisterAgentTool/RegisterAgent" -o register -t cloud -a https://cloud.eubackups.com --token <token>
Command example:
sudo "/Library/Application Support/BackupClient/Acronis/RegisterAgentTool/RegisterAgent" -o register -t cloud -a https://cloud.eubackups.com --token 9DBF-3DA9-4DAB
Do not use https://cloud.company.com here.
The registration token is a series of 12 characters, separated by hyphens in three segments. For more information on how to generate one, refer to "Deploying agents through Group Policy".
To unregister a machine
Run the following command:
In Windows
"%ProgramFiles%\BackupClient\RegisterAgentTool\register_agent.exe" -o unregister
In Linux
sudo "/usr/lib/Acronis/RegisterAgentTool/RegisterAgent" -o unregister
In macOS
sudo "/Library/Application Support/BackupClient/Acronis/RegisterAgentTool/RegisterAgent" -o unregister
Passwords with special characters or blank spaces
If your password contains special characters or blank spaces, enclose it in quotation marks when you type it on the command line.
For example, in Windows, run this command.
Command template:
"%ProgramFiles%\BackupClient\RegisterAgentTool\register_agent.exe" -o register -t cloud -a <service address> -u <user name> -p <"password">
Command example:
"%ProgramFiles%\BackupClient\RegisterAgentTool\register_agent.exe" -o register -t cloud –a https://cloud.eubackups.com -u johndoe -p "johns password"
If you still receive an error:
- Encode your password into base64 format at https://www.base64encode.org/.
- On the command line, specify the encoded password by using the -b or --base64 parameter.
For example, in Windows, run this command.
Command template:
"%ProgramFiles%\BackupClient\RegisterAgentTool\register_agent.exe" -o register -t cloud -a <service address> -u <user name> -b -p <encoded password>
Command example:
"%ProgramFiles%\BackupClient\RegisterAgentTool\register_agent.exe" -o register -t cloud –a https://cloud.eubackups.com -u johndoe -b -p am9obnNwYXNzd29yZA==
