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Knowledgebase

  1. Knowledgebase
  2. FAQs

Articles

Do I need to install an agent to use euBackups Business Backup?

euBackups Business Backup currently only offers agent-based backups. Backup agents are available...

How do I cancel my trial account?

If you do not upgrade to a paid account after 30 days, your trial account will be automatically...

How do I log into the backup management interface?

The URL for the backup management interface is https://cloud.eubackups.com. If you have...

How do I reset my password?

Go to https://cloud.eubackups.com, enter your username and click "Next". On the next window...

How is my data encrypted?

Your data is encrypted with AES-256 military-grade encryption on the server side and also...

Where is the backup data hosted?

All backup data is hosted in Germany. We keep at least 2 copies of data spread across multiple...

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